ARMSPORT GENERAL WARRANTY
1. Warranty Coverage
ARMSPORT warrants to the original purchaser that each product will be free from defects in materials and workmanship for the period specified on the product page.
| Products | Material | Warranty |
|---|---|---|
| MultiPuller – Wrist & Forearm Trainer | Stainless Steel, Anodized Aluminium, Nylon Strap | 2 Year Warranty |
| ConeGrip – Forearm & Fingers Trainer | Silicone | 2 Year Warranty |
| WristMax – Fingers & Wrist Trainer | Plastic, Nylon Strap | 1 Year Warranty |
| PullGrip | Plastic, Nylon Strap | 1 Year Warranty |
| WristBall – Wrist Trainer | Silicone, Nylon Strap | 1 Year Warranty |
| Cone Puller | Plastic, Nylon Strap | 1 Year Warranty |
| ErgoPuller | Plastic, Nylon Strap | 1 Year Warranty |
| WristRoller (Stainless Steel) | Stainless Steel 304, Nylon Strap | 3 Year Warranty |
| WristRoller (Plastic) | Plastic, Nylon Strap | 1 Year Warranty |
| Wrist Puller | Plastic, Nylon Strap | 1 Year Warranty |
| Multi Handle V1 | Stainless Steel 304 | 3 Year Warranty |
| Multi Handle V2 | Stainless Steel 304 | 3 Year Warranty |
| V-Handle | Spring Steel | 3 Year Warranty |
| Plastic Grips | Plastic | 1 Year Warranty |
| Professional Training Belt | Polyester Strap | 3 Year Warranty |
*Unless otherwise noted on the product page.
During the warranty period, if a covered defect arises under normal and correct use, ARMSPORT will — at its discretion — repair or replace the defective product (or part) at no additional cost to the purchaser. To make a claim the original proof of purchase is required.
2. Conditions for Warranty Validity
This warranty applies only if the equipment is:
Used for its intended purpose, and used only as demonstrated in the exercise videos on our website: https://wristball.net/exercise-videos/
Operated according to the user instructions provided, without modification, alteration, or misuse.
Stored and handled correctly (e.g. stored below 60 °C / 140 °F; plastic parts should not be thrown onto hard surfaces; keep clothing and hair away from moving parts).
Used with ARMSPORT base handles when applicable (e.g. grips). The warranty does not cover items used with non-ARMSPORT base handles.
Failure to comply with appropriate use or storage instructions — including misuse, neglect, alteration, improper maintenance, or modification — voids this warranty.
3. What Is Not Covered
This warranty does not cover:
Cosmetic damage (e.g. scratches, paint/finish wear)
Normal wear and tear
Damage caused by accident, abuse, misuse, neglect, or unauthorized repair/alteration
Use of the product outside the intended use or outside demonstrated exercise protocol
Shipping, transport, or delivery costs for returns or replacement products
4. How to Claim Warranty
To submit a warranty claim, the purchaser must:
Provide original proof of purchase (invoice, receipt, order confirmation)
Contact ARMSPORT customer support via the “Contact Us” page on the website
Provide a clear description of the defect and, if requested, photos of the product’s condition
After review, ARMSPORT will determine, at its discretion, whether to repair or replace the defective product. If shipment is required, the purchaser bears the cost of shipping.
5. General Limitations & Legal Rights
This Limited Warranty is the only warranty provided by ARMSPORT. To the maximum extent permitted by applicable law, ARMSPORT’s liability under this warranty is limited solely to repair or replacement of the defective product. All other warranties — whether expressed, implied or statutory (including implied warranties of merchantability or fitness for a particular purpose) — are expressly excluded.
This warranty is valid only for the original purchaser and is non-transferable. It does not affect your statutory rights under applicable consumer protection laws.