Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days after receiving the goods. All returned items must be in new and unused condition, with all original tags and labels attached.
Please make sure that the item for returning is in a condition that it can be sold again and that the original package is intact.
No damage or stains on the products
Product remains unworn, unused and unwashed
All Product tags present
All original tags attached
In Resell-able condition
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Sderot golda meir 31/27
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Important note: Shipping cost will not be refunded
The following items cannot be returned:
- Finalgon Gel
- Nicoflex Gel
- Customized Products (Custom WristMax – Fingers & Wrist Trainer)
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Tel: +972 053-33-900-35